Privacy information

Rossendale Valley Airport Transfers uses the Telecars Executive Travel booking office to handle enquiries and bookings. For privacy questions, contact bookings@telecarsexecutivetravel.co.uk.

What we collect

When you request a price or make a booking, we collect the journey and contact details you supply, such as your name, email, phone number, addresses, dates, passenger and luggage numbers, and flight details. We also store quote progress and technical request information needed to operate and protect the booking system.

How we use it

We use this information to prepare quotes, manage journeys, take payments, issue booking confirmations and handle your enquiries. Relevant collection and passenger details may be shared with the driver or transport provider assigned to your journey.

Payments and messages

Card payments are handled by Stripe. The website does not store your full card details. Our email service processes booking confirmations. If you contact us using WhatsApp or telephone links, those services process the information needed to connect your message or call.

Website storage

The booking system uses essential cookies to keep your quote session secure. Browser storage may retain an unfinished quote and bounded referral information so you can continue your journey and we can identify the enquiry source. We do not add advertising cookies on these pages.

Retention and requests

Booking information is retained for operational and record-keeping purposes. Contact the booking office to ask about your information, correction, access or deletion. We may need to keep records where required for an existing booking or applicable obligations.